If you have any concerns or are unhappy with your service provided, please contact elements within 7 days so we can assess and make any adjustments to ensure your happiness.
Unopened products may be returned within 30 days of original purchase for exchange or product credit.
Opened products may be exchanged if the product is defective and is more than 50% full. You are able to exchange products for the same product or a product of equal or lesser value.
Products may also be exchanged if you are experiencing an adverse reaction.
All Makeup sales are final unless the product is defective.
Please call before any returns or exchanges so we can assure the product is available and/or someone is available to assess any adverse reactions.
- Credit / Debit Cards
- Offline Payments